Quality Function Deployment

Optimizing Product Design and Customer Satisfaction Through Quality Function Deployment

Amol S Pandit

Course Description

Quality Function Deployment (QFD) is a structured method used to translate customer requirements (the "Voice of the Customer") into engineering characteristics for product or service development. This course will guide participants through the fundamentals of QFD, including how to construct and interpret the House of Quality matrix, perform competitive assessments, and prioritize technical requirements. By applying QFD principles, students will learn to optimize product design, enhance quality, and ensure customer satisfaction. Real-world examples and practical case studies will be used to reinforce learning and demonstrate how QFD can drive continuous improvement in product development processes.

Key Points Learned

  • Understanding the fundamentals of QFD and its role in product development.
  • Gathering and analyzing customer needs through Voice of the Customer (VOC).
  • Constructing and interpreting the House of Quality (HOQ) matrix.
  • Assessing technical requirements and relationships through various matrices.
  • Applying QFD principles for design optimization and competitive assessment.
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  • Acquire skills in quality management and process improvement, increasing job opportunities across various industries.
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  • Professionals with Quality Function Deployment certification often command higher salaries due to their specialized skills.
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  • The program prepares you for roles such as Quality Manager, Process Improvement Specialist, and Operations Manager.

Supercharge Your Skills with Omnilearn: The Key to Unlocking Limitless Possibilities

  • Tailored course material to suit the learner’s experience and knowledge level.
  • Real-world projects to apply concepts and enhance learning.
  • Access to downloadable resources for future reference.
  • Practice exams that mimic real test conditions to boost exam readiness.
  • Industry-recognized certificate awarded upon program completion.
  • Round-the-clock support for all learner inquiries.
  • Year-long access to recorded lessons for review and learning at your convenience.

Training Options

Get training Anywhere, Anytime – Online, Onsite, or from the Comfort of Home or Office!

University Training

  • Flexible pricing options
  • Customized content as per the level of participant’s
  • Practice projects
  • Downloadable E content
  • Simulation Exam
  • Completion certificate
  • 24x7 learner assistance and support

ONLINE INSTRUCTOR LED TRAINING

$ 500.00
  • Live Intructor led training using online platform
  • sessions recordings
  • 365 days access to recorded videos
  • Downloadable E content
  • Simulation Exam
  • Completion certificate
  • 24x7 learner assistance and support

CORPORATE TRAINING
(ONLINE & ONSITE)

  • Flexible pricing options
  • Customized to the needs of the client
  • Implementation support for company's projects
  • Downloadable E content
  • Simulation Exam
  • Completion certificate
  • 24x7 learner assistance and support